This isn't a franchise and it isn't a call center. It's a bloodline โ three generations of Pivacek men who couldn't outrun this trade if their lives depended on it. Here's the honest tale of how a curse became a crown.
It started in the salt heat of 1970s Florida, with my father โ a wild young James "Jimmy" Pivacek โ dragging dead machines out of the trash for gas money. Somewhere between a seized motor and an empty tank, he figured out he could bring them back to life. His brother Billy caught the same fever and took to flipping them โ and the two of them hit the road, living their best gypsy lives, chasing the work from one town to the next like it was buried treasure. Wherever a machine broke, they turned up. That's where my cousin John and a young me learned the trade: at their heels, hands black with grease, watching two outlaws carve a living out of what everybody else had thrown away.
Here's a fact you couldn't make up: my father was James Pivacek. So am I. So is my brother Jimmy โ he carries Dad's middle name right along with it. Three James Pivรกceks, and not a junior among us. So when you read "Jimmy" at the start of this story, that's my dad in 1970s Florida โ the Jimmy on our crew today is my brother, the next James in the line. The name runs in the blood, same as the trade.
I swore I'd be anything but an appliance man. Swore it up and down. Didn't matter. The Gypsy curse of the appliance man had me by the collar, and however far I ran, it hauled me right back to the bench. Somewhere in all that failure โ and there was plenty; I burned through more used-appliance shops than I care to count โ I quit fighting it and fell in love. With getting better. With being the one they call when nobody else can make it right.
In 2012 I planted the flag: TN Appliance Exchange. It opened as a used-appliance shop before I set the ships on fire ๐ฅ and went repair only. I stopped running from the curse, put my name on it, and turned it into a vow โ to be the best there is. And the truth I've made peace with: no matter how hard I try not to be an appliance man, I'm dragged right back every single time. So I stopped running. There is no finish line in this trade, and I'll go to my grave still learning it.
When we roll up to your door, you already know who it is โ we text you first. Every hand on this crew is licensed, insured, and background-checked โ it's how we earned Google's Google Guaranteed badge and over 1,000 reviews at 4.5 stars.
These are my people โ blood and chosen, and every one of them can be trusted inside your home. Three generations of us have carried this trade, and not a single one can put it down.
We cover Middle Tennessee and South Louisiana, and Teddy backs up every job in every area.
We do this different than the rest. We hand you the honest options โ fix it, or we ship you the part and you do it yourself โ and we never once hide the ball on the price. Treat people square, let the work speak, and let the rest take care of itself. That's the whole code.
Every crown has its price. Mine was my oldest boy, Ant. When I lost him, something in me set like steel. I made him a promise I mean to keep: to build the greatest appliance repair shop in America โ the thing he set out to do. That little ant you see on the trucks, on this page, in the app? That's him, riding with us on every call. He's why we keep sharpening the blade, and he's why we will never stop.
This isn't a curse anymore. It's an oath โ to the ones who came before me, and to the crew standing at my back. I've got my people, and we mean business. This is our story โ thank you for being part of it.
โ Teddy
Want to know more about us and about Ant? Read the about page โ