NASHVILLE, Tenn. — September 29, 2026 — TN Appliance Exchange LLC, a family-owned appliance repair company based in Antioch, Tennessee, answers 24 hours a day, 365 days a year, and can diagnose most broken appliances from a short video. Homeowners send a ten-second clip of the problem and a photo of the model tag by text or through the company’s website; one of its technicians reviews it and replies with the likely cause, the part, and honest options, often within hours.
In Middle Tennessee and South Louisiana, the diagnosis means the technician can arrive with the right part already on the truck, so more repairs are finished in one visit. Outside those areas, the same $50 video diagnostic is available anywhere in the United States, and the company can ship the exact part to the customer’s door.
“Appliances don’t break on business hours. When your fridge quits at 2 a.m., you shouldn’t have to wait until Monday to find out what’s wrong,” said James “Teddy” Pivacek, owner and founder of TN Appliance Exchange. “Send us the video. A real technician looks at it, not a call center, and you know what you’re dealing with before anybody drives out.”
What it costs. The $50 Quick Check is credited toward the repair. A live video call with a technician is $90 with the $50 already applied, and an in-home visit is $100 with the $50 credited. Customers see four options with real prices before choosing anything.
Scheduling that tells the truth. Rather than promising a time slot it can’t keep, the company books each customer for a day and texts a live arrival window the morning of the visit once the technician starts the route.
Where they work. Nashville, Antioch, Murfreesboro, Franklin, Brentwood, Smyrna, La Vergne, Mt. Juliet, Hermitage, Old Hickory, Hendersonville, Gallatin, Lebanon, Nolensville and Clarksville in Tennessee; New Orleans, Metairie, Kenner, Mandeville, Covington, Slidell, Hammond and Baton Rouge in Louisiana. The company holds a 4.5-star rating from more than 1,100 Google reviews and has more than 24,000 service calls on record.
How to Shoot a Video a Tech Can Diagnose
1. Film the problem happening: the noise, the error code, the leak, the cycle stopping.
2. Keep it short, 10 to 30 seconds, and turn the sound on.
3. Take a clear photo of the model and serial tag (inside the door, on the frame, or on the back).
4. Say what changed: a power outage, a move, a recent repair.
5. Unplug it first if you see smoke or smell burning, then send the video.
About TN Appliance Exchange
TN Appliance Exchange LLC is a family-owned, technician-led appliance repair and dryer vent cleaning company founded in 2012 and based at 3137 Skinner Dr, Antioch, TN 37013. It serves Middle Tennessee and South Louisiana, with a nationwide video diagnostic. The company repairs appliances and does not sell used appliances; older listings that describe it as a used appliance store are outdated. Phone (629) 272-1234, open 24/7. Web: tnapplianceexchange.net.
Media contact: Teddy Pivacek, owner · (629) 272-1234 · tnappliancerepair@gmail.com