The Real People Fixing Your Appliance
Lee runs Clarksville and all across Middle Tennessee. He's been with the shop since 2020 — real answers, honest work, no guessing. When Lee pulls up, you already know who it is: we text you first.
Jimmy runs Middle Tennessee — South Nashville and everywhere around it. Straight answers, honest work, and a text before he pulls up so you know exactly who's at the door.
Family-Owned Since 2012
James "Teddy" Pivacek started TN Appliance Exchange in 2012 and still runs the tools every week — second generation, his father taught him the trade. He backs up every job across Middle Tennessee. Not a call center, not a franchise — a family shop. Read our story →
Franklin Appliance Repair Services
We repair all major home appliances in Franklin and surrounding areas including Brentwood, Nashville, Spring Hill, and Nolensville.
Faster Than Calling Around
Simple. No Surprises.
Franklin Customers Ask
Franklin Appliance Repair, By the Numbers
Since 2022, our job records show 466 completed appliance repairs in Franklin. That's 940 service calls across 3 Franklin ZIP codes. When your address comes in, there's a good chance we've already worked on your street.
Where we work most in Franklin
- 37064 Downtown / West Franklin370 calls
- 37067 Cool Springs359 calls
- 37069 North Franklin210 calls
What Franklin customers say about Teddy
“Teddy's the best!!! He's professional, thorough and friendly. Repair was quick and seemingly easy (at least for us).”— Lance C., Google review of Teddy
“TN Appliance Exchange was great to work with at booking and Teddy, the service tech, was very professional and helpful. We would be happy to do business with them again.”— Kristopher T., Google review of Teddy
Counts come straight from our service records (September 2026). Service calls include visits that ended in a diagnosis only.
Serving Franklin & Surrounding Areas
Franklin's a mix of restored Victorian homes on tree-lined streets and newer subdivisions that sprawl toward Spring Hill—and that variety means appliances everywhere, from vintage kitchens retrofitted with modern ranges to brand-new builder-grade packages in developments across Williamson County. The hard water and mineral buildup that comes with Middle Tennessee groundwater affects dishwashers and ice makers alike, and the real seasonal swings—humid summers, unpredictable freezes—put genuine stress on refrigerators and HVAC systems that are often running harder than manufacturers expect.
You'll find plenty of premium stainless-steel appliance suites here, especially in the newer builds around Brentwood and Spring Hill, which means high-end repairs matter. But you'll also find older kitchens where the original electric range or frost-free freezer is still going strong and worth saving. Either way, a fast, honest diagnosis beats guesswork—and that's where we start.
Chat with Ant through our site or phone to describe what's broken. He'll ask smart questions and may request a photo or short video of the model number and the problem. A real technician—not an algorithm—builds your Technician Decision Report with four honest options, all priced up front. Your $50 Quick Check fee gets credited straight toward the repair if you move forward. No part numbers shared, no pressure.
What We Fix Most Often Locally
Hard water deposits, humidity swings, and the sheer variety of appliance ages in Williamson County mean we see a lot of dishwasher spray-arm clogs, refrigerator compressor strain, and water-inlet valve failures. Newer premium ranges and cooktops bring their own quirks—control boards and ignition systems that need precision diagnosis.
Franklin appliance repair by type
Go straight to what’s broken — each page covers the common Franklin problems, an honest repair-or-replace call, and your $50 Quick Check:
Your Franklin Techs: Jimmy and Lee
Franklin calls are run mostly by Jimmy, with Lee taking Franklin stops on days he is working south of Nashville. Teddy (the owner) runs some himself.
We cover 37064, 37067, 37069 — downtown Franklin, Cool Springs, Westhaven, Fieldstone Farms, Berry Farms, McKay’s Mill and the neighborhoods toward Spring Hill.
What we see most in Franklin: in our recent job records, refrigerators are the most common Franklin call by a wide margin, then dishwashers, washers and dryers. Samsung, LG, Maytag and Whirlpool are the brands we open most.
Pick what’s broken for the Franklin page with the free checks to try first, where DIY stops, and how to book:
Our Philosophy in Franklin
A 15-year-old Whirlpool washer or a GE refrigerator that's outlived its warranty can absolutely be worth repairing, especially if the frame and major components are solid. Repair costs don't always justify replacement, and dumping a functioning machine creates waste that doesn't match Franklin's values or your wallet. At the same time, a 20-year-old electric range or a refrigerator with a failed compressor might cost more to fix than a newer, more efficient model would cost to buy—and that's a real choice we'll lay out honestly. We're here to tell you which way makes sense, not to push you either direction.
Whatever you choose, you're not paying for guesswork. The Technician Decision Report shows you the repair estimate, the replacement cost, what parts might fail next, and the best path forward. Then you decide.
Try the replacement calculator for a quick framing, but every situation is different. The Technician Decision Report gives you the real numbers on your specific machine — not a generic age formula.
How a Real Diagnosis Works
After your Quick Check or in-home diagnostic, a real technician reviews your model, video, and symptoms. They build a Technician Decision Report with four options — you pick which one works for you.
Brands We Repair in Franklin
We service every major appliance brand in the Williamson County, Tennessee area. Brand-specific pages cover common failures, parts availability, and the diagnostic approach for each platform.
More Questions
Franklin's Fastest Appliance Diagnosis
Ant is online right now. Tell him what's broken and get an answer today.