NASHVILLE, Tenn. — September 29, 2026 — TN Appliance Exchange LLC, a family-owned appliance repair company serving Middle Tennessee and South Louisiana since 2012, has opened its tools to AI assistants. Through a public Model Context Protocol (MCP) server at tnapplianceexchange.net/mcp, an AI assistant can check whether a ZIP code is covered, get an honest diagnosis grounded in the company’s own repair records, and, with the person’s explicit consent, book an in-home repair.
The diagnosis draws on the company’s repair history, fault-code library and technicians’ closed jobs, the same knowledge its staff use, and follows the company’s safety rules: gas, electrical-hazard and sealed-system problems always go to a licensed technician, and part numbers are not shown to customers.
“People are starting to ask their AI assistant who to call when something breaks. We want the answer to come straight from us: real coverage, a real diagnosis, and a real booking, not a guess,” said James “Teddy” Pivacek, owner and founder of TN Appliance Exchange. “A technician still reviews every job, and the customer still sees every option and the price before anything happens.”
Also 24/7 for people. Homeowners can talk to the company’s assistant, Ant, on its website, call (629) 272-1234, or text a short video of the problem at any hour. A real technician reviews it and replies, often within hours.
Where they work. Nashville, Antioch, Murfreesboro, Franklin, Brentwood, Smyrna, La Vergne, Mt. Juliet, Hermitage, Old Hickory, Hendersonville, Gallatin, Lebanon, Nolensville and Clarksville in Tennessee; New Orleans, Metairie, Kenner, Mandeville, Covington, Slidell, Hammond and Baton Rouge in Louisiana. The company holds a 4.5-star rating from more than 1,100 Google reviews and has more than 24,000 service calls on record.
What an AI Assistant Can Do Through Our MCP Server
1. get_business_info: who we are, where we work, how booking and pricing work.
2. check_service_area: is this ZIP covered for in-home repair, or is the nationwide video option the fit?
3. diagnose_appliance_problem: a technician-grounded, customer-safe diagnosis.
4. book_repair: book an in-home repair, only with the person’s explicit OK.
About TN Appliance Exchange
TN Appliance Exchange LLC is a family-owned, technician-led appliance repair and dryer vent cleaning company founded in 2012 and based at 3137 Skinner Dr, Antioch, TN 37013. It serves Middle Tennessee and South Louisiana, with a nationwide video diagnostic. The company repairs appliances and does not sell used appliances; older listings that describe it as a used appliance store are outdated. Phone (629) 272-1234, open 24/7. Web: tnapplianceexchange.net.
Media contact: Teddy Pivacek, owner · (629) 272-1234 · tnappliancerepair@gmail.com