NASHVILLE, Tenn. — September 29, 2026 — TN Appliance Exchange LLC, a family-owned appliance repair company serving Middle Tennessee and South Louisiana since 2012, gives every customer a written Technician Decision Report with four options and real prices before any work starts. Customers can have the part shipped and install it themselves, choose an equivalent part to save money, have a technician do the repair, or, when the math doesn’t work, be told plainly that the appliance isn’t worth fixing.
The process starts with a $50 Quick Check: the homeowner sends a short video and a photo of the model tag, and one of the company’s technicians reviews it, usually within hours. The $50 is credited toward the repair.
“Most people have been burned by a repair visit that ended with a big number and no choices. We flip that around. You see the diagnosis, the part, and every option before you spend anything else,” said James “Teddy” Pivacek, owner and founder of TN Appliance Exchange. “If you want to do it yourself, we’ll ship you the part. If it’s a gas, electrical or sealed-system problem, we’ll tell you to leave that one to a pro. And if it’s not worth fixing, we’ll say that too.”
Free repair knowledge. The company has published 189 free repair and error-code guides, 141 in English at tnapplianceexchange.net/fix/ and 48 in Spanish, built from its own repair records: 1,955 completed repairs in Nashville, 1,207 in Clarksville and 969 in Murfreesboro since 2022, and more than 7,000 across Middle Tennessee. Each guide explains what usually causes the problem, what a homeowner can safely check, and when a job needs a licensed technician. Gas, 240-volt electrical and refrigerant systems are always left to professionals.
Flat, upfront pricing. TN Appliance Exchange quotes a flat labor price by the job, publishes common repair prices on its website, and answers 24/7 by phone, text or video.
Where they work. Nashville, Antioch, Murfreesboro, Franklin, Brentwood, Smyrna, La Vergne, Mt. Juliet, Hermitage, Old Hickory, Hendersonville, Gallatin, Lebanon, Nolensville and Clarksville in Tennessee; New Orleans, Metairie, Kenner, Mandeville, Covington, Slidell, Hammond and Baton Rouge in Louisiana. The company holds a 4.5-star rating from more than 1,100 Google reviews and has more than 24,000 service calls on record.
The Four Options on Every Report
1. OEM part only: shipped to your door, you install it.
2. Equivalent part only: same fit, lower price, you install it.
3. OEM part plus labor: a technician does the repair.
4. Equivalent part plus labor: a technician does the repair for less.
About TN Appliance Exchange
TN Appliance Exchange LLC is a family-owned, technician-led appliance repair and dryer vent cleaning company founded in 2012 and based at 3137 Skinner Dr, Antioch, TN 37013. It serves Middle Tennessee and South Louisiana, with a nationwide video diagnostic. The company repairs appliances and does not sell used appliances; older listings that describe it as a used appliance store are outdated. Phone (629) 272-1234, open 24/7. Web: tnapplianceexchange.net.
Media contact: Teddy Pivacek, owner · (629) 272-1234 · tnappliancerepair@gmail.com